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EukPhylo is not a commercial package, and so it is on each researcher to investigate errors. Here are a few starting points.
Be sure to have a ‘positive control’ for all files.
Check ALL error/log files : Use commands like head or tail to quickly look at the EukPhylo log files generated for each run. Also check the Intermediate sub-folder in Output to track down the issue.
Be sure to delete the output folder of the previous run.
Common errors: Incorrect file paths or names (capitalization and spacing matter), incorrect sequence names (search for 10 digit code throughout wiki), wrong dependencies version in slurm/shell scripts.